Thank you for visiting and shopping at PerlaWoods.com. Following are terms and conditions that constitute our shipping policy.
Shipment Processing Time
All herbal orders are processed within 2-3 business days. Clothing orders are processed within 5-7 business days. Orders are not shipped on weekends. Orders are not shipped or delivered on holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping and handling are a flat rate of $4.95 with free shipping on orders over $50.
Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
PerlaWoods.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
We currently do not offer shipping outside the U.S. If you are interested in international shipping, please contact us via email.
Return & Refund Policy
All sales are final. There is a strict no return or refund policy on all items.